Get in touch
Have questions about something else? We'd love to hear from you
We're always happy to help if you'd like to contact us but here are out most commonly asked questions which might help first.
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. Or contact us and we would be more than happy to help find the right size for you.
Yes. Please enter the recipient in the shipping address and your details under billing.
Yes. The digital gift card is sent by email. It can be used on the website or in person. It can be used more than once providing there is still a balance remaining on the card. Gifts cards can also be used in conjunction with a discount code. Don’t forget the life of a gift card is one year. You can purchase a gift card here.
We know things don’t always go to plan. If you have a complaint, please email us at eclectichounduk@gmail.com using the heading “complaint”. We will respond within 5 working days.
For your convenience we offer a range of delivery options. We can only send items within Mainland UK. You’ll be asked to select a delivery method during checkout.
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information (where appropriate). Delivery fees are non-refundable in the case of returns.
No, unfortunately we can only deliver to addresses within the UK.
Deliveries are only on a Monday to Friday.
Yes, all of our delivery options with the exception of regular are carbon neutral.
Have questions about something else? We'd love to hear from you