Free regular delivery to Mainland UK

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Frequently Asked Questions


We know things don’t always go to plan. If you have a complaint please e-mail us at eclectichounduk@gmail.com using the heading “complaint”. We will respond within 5 working days.

Questions and answers

  • Can I send a gift directly to someone?

    Yes. Please enter the recipient in the shipping address and your details under billing.
  • Do you sell gift cards?

    Yes. The digital gift card is sent by e-mail. It can be used on the website or in person. It can be used more than once providing there is still a balance remaining on the card. Gifts cards can also be used in conjunction with a discount code. Don’t forget the life of a gift card is one year.
  • What days do you deliver?

    Deliveries are only on a Monday to Friday.
  • Do you deliver outside of the UK?

    No
  • Do you do carbon neutral deliveries?

    Yes, all of our delivery options with the exception of regular are carbon neutral.
  • Do you sell gift cards?

    Yes. The digital gift card is sent by e-mail. It can be used on the website or in person. It can be used more than once providing there is still a balance remaining on the card. Gifts cards can also be used in conjunction with a discount code. Don’t forget the life of a gift card is one year.
  • How do I make a complaint?

    We know things don’t always go to plan. If you have a complaint, please e-mail us at eclectichounduk@gmail.com using the heading “complaint”. We will respond within 5 working days.
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